Case Study 3 – Trouble with Regulators

/in /by

THE CHALLENGE

A client has got into trouble with the regulators after an inspection and needs to rectify the issues identified.

THE SOLUTION

To use Mukesh Lad Consulting Services that did the following:

Case 3.1 – CCG’s – A client revealed issues with Out of Pocket expenses

  • Reviewed the entire case
  • Work with a senior litigator for advice
  • Devise a detailed Strategy
  • Make representations to the CCG
  • Follow up and all communications
  • Help win the case

Case 3.2 – Breach Notice from NHS England

  • Review the terms of the Breach Notice
  • Agree a structured Plan with the client to resolve the breach notice
  • Work through ALL the key points
  • Retrain Staff
  • Recreate Standard Operating Procedures
  • Restructure Business Operations
  • Communicate and manage all correspondence with NHS England
  • Hold your hand throughout the entire process
  • Lead to a successful outcome

Case 3.3 – Not meeting the General Pharmaceutical Council Standards following an Unannounced Inspection

  • Review the entire Business and Professional operations of the Pharmacy
  • Find solutions to the areas NOT MET in the Inspection standards
  • Work with the GPhC Inspector and represent your interests
  • Agree an ACTION PLAN to resolve ALL the issues
  • Assist to implement the Action Plan
  • Get your pharmacy compliant with the GPhC Standards and meet the required Standards.

I can assist you with any type of discrepancies and breach notifications given by the authorities. Do not stress. I’m here to help. Get in touch with me today and let’s talk about your pharmacy business.