Since 2005 when the new pharmacy contract was introduced with Essential, Advanced and Enhanced Services, the burden of contractual obligations has been immense. Not only do pharmacy owners have to comply with the contractual framework we have to provide evidence that we are compliant. The same pressure applies with the regulatory burden placed on community pharmacists since the creation of the General Pharmaceutical Council.
I have been at the leading edge of these changes whether they have been as a Superintendent Pharmacist on the coalface of a busy pharmacy or engaging with Primary Care Trusts (PCT’s) and Clinical Commissioning Groups as part of my role in LPC’s. The fact is, when you are in trouble with your contractual or regulatory obligations, do you know what to do?
I have assisted many pharmacy owners and pharmacists deal with breach notices from NHS England as well as handle CCG litigation letters on issues such as ‘Out of Pocket’ Expense claims. I believe I can help you reduce your anxiety and find a way out.
Let’s solve this together. Let me take pharmacy contractual burden off you.
The process of making changes to your business such as applying for a Relocation or completing a Change of Ownership can become very arduous and stressful. Also applying for a new contract such as ‘Distance Selling Pharmacy (DSP)’ or ‘Unforeseen Benefit’ can be a complicated and expensive process. In all these cases dealing with Primary Care Services England (PCSE) and NHS England Local Area teams can be difficult. I have many years of experience in this specific area and can communicate effectively with the various agencies and attain a successful outcome.
The unannounced GPhc Inspection
The community pharmacy sector is going through a seismic change as it gets to grip with a new regime of unannounced GPhC Inspections. Not only are these inspections unannounced but the final report is openly available to the general public. It will state whether your pharmacy has MET or NOT MET the standards expected by the regulator. This will have a major impact on your customers’ opinion of your pharmacy and whether they trust you with their healthcare needs.
Having dealt with many GPhC inspections, both announced and unannounced I understand what needs to be in place to satisfy the General Pharmaceutical Council. I can help you and your pharmacy prepare and re-organise systems and processes so that you are compliant with the regulations and meet all the GPhC standards.
For ALL Contractual and Regulatory Issues let me help you navigate through the process and take away all the anxiety and worry and reach a satisfactory outcome.
I’d be really happy to book in a 15 to 30-minute free consultation with you to talk about your challenges, goals, and aspirations.
